Townsville region flooding information
If you are in a life-threatening situation or emergency, please call ‘000’.
For non-urgent conditions, and if you can travel safely, please visit the closest open GP or Pharmacy near you. If you have any non-urgent questions or concerns about medication (storage and supplies) or your health during this difficult time, please your local pharmacists or GPs. Remember; “if it’s flooded, forget it!”.
Find your nearest GP or pharmacist using the National Health Services Directory.
The following information is taken from the Queensland Government’s Get Ready Queensland website. Information is correct as of December 2018.
Floods can occur almost anywhere in Queensland and can rise over days, or in minutes in a ‘flash flood’. Don’t enter floodwater – even water 30cm deep could sweep you off your feet and there is a high probability that flood water will be polluted and harmful to your health.
Below is useful information to assist you to get ready for a flood event.
For current information about flooding go to the Queensland Government disasters and alerts web page or the Bureau of Meteorology Queensland weather and warnings web page.
Prepare to stay safe
Plan to deal with flooded roads on your regular journeys
The only way to stay safe is to stay out of floodwater. And the best way to avoid the water is to get yourself a Plan B – whether that’s staying in or finding a safer way to travel. The Queensland Government’s floodwater safety initiative includes a Flooded Roads Map which uses real-time data and user reports to give you a picture of the flood-risk for your journey, helping you plan a safer route from A to B. You can also report flooding incidents and share your route suggestions to help other drivers arrive safely.
This information contains links to useful information about cyclones and how to get ready before they strike.
Cyclones and severe storms
The following websites and fact sheets will help you to be prepared for cyclones and floods:
- Prepare your home
- Prepare an emergency kit
- Prepare for evacuation
- Check your neighbours
- Pet emergency planning
Download the Get Ready fact sheets
- Emergency kit (PDF, 495 KB)
- Evacuation plan (PDF, 384 KB)
- Check your neighbours (PDF, 260 KB)
- Pet emergency plan (PDF, 218 KB)
Federal Government’s information for school aged kids:
During and after
Visit the following Government websites:
- Getting help
- Support groups
- Emotional support
- How can I help?
- Financial support
- Interpreter services
Tune-in to the Australian Broadcasting Commission:
In case of fallen powerlines
Call Ergon Energy on 13 22 96
For information on volunteering click here.
Queensland Health fact sheets
- Food safety in an emergency
- Black flies-a public health risk after a flood
- Controlling mosquito breeding after floods, storms and cyclones
- Mosquito-borne diseases after a storm, flood or cyclone
- Dealing with mould after a storm, flood or cyclone
- Returning to a disaster-affected house or building
- Restoring flood-affected domestic swimming pools and spa pools
- Stay safe and healthy after storms, floods and cyclones
- Use of playgrounds and sporting fields during flood recovery
- Ensuring safe drinking water
- Restoring rainwater tanks affected by natural disasters (including bore water-holding tanks)
- Health advice for emergency response workers
- Use and disposal of medicines after a disaster