eMental Health: A Guide for GP’s

The RACGP’s 2015 resource, e-Mental health: A guide for GPs, available at: http://www.racgp.org.au/your-practice/guidelines/e-mental-health/

This document is designed to provide an introduction to the use of e-mental health interventions. While it has been written specifically for GPs, it contains a lot of general information and touches on the use of e-mental health resources within the context of a stepped care model. The guide does not recommend particular online interventions, but discusses resources for locating appropriate services (such as eMHPrac).

Training in eMental Health for professionals

e Mental Health in Practice (eMHPrac ) provides free e-mental health training and support for health practitioners – GPs, Allied Health Professionals, and service providers working with Aboriginal and Torres Strait Islander people.

The eMHPrac training is free and includes online modules, real time and on demand webinars, and face to face workshops.

For more information visit this link to connect to the eMHPrac website: http://www.emhprac.org.au/

Webinar Program

A webinar is a web-based seminar that involves a presenter communicating to an audience via an online interface. Webinars typically allow users to interact with the presenter through a chat feature or question interface.

NQPHN utilises webinar delivery to support health professionals and their teams to access education events from the convenience of their office or home computer. This mode of education ensures that all primary health care providers, no matter their geographical location, can access high quality education.

Library listing under topic headings;

  • Business Management
  • Workforce Management
  • Clinical Skills
  • Business support e.g. software

NQPHN practice specific webinars

The following webinars are designed to support and assist nurses to complete the relevant software recording of observations and test results that are indicated for completion of diabetic cycle of care.

Diabetic clinical audit MD

Diabetic cycle of care – Best Practice

Physical activity assessment MD

Physical activity – Best Practice

Care Planning – MD

Care Planning – Best Practice

Clinical software training – Train IT Medical

To access the below training webinar series by Katrina Otto, please contact your NQPHN Practice Support Team.
Mackay: 07) 4963 4400
Townsville: 07) 4796 0400
Cairns: 07) 4034 0300

Introduction to webinars

In this webinar series, Principal of Train IT Medical Katrina Otto covers the why, how, and where of clinical data. Listen to Katrina and learn how, with good quality data and effective practice systems, we improve patient care, minimise risk, and increase revenue.

Data Quality

In this webinar, Katrina discusses the importance of cleaning up data and maintaining data integrity to enable effective use of medical software (MedicalDirector and Best Practice) and increase efficiency.

Learning objectives:

  • Update patient demographic data to meet RACGP standards.
  • Mark patient records as inactive or deceased.
  • Code diagnoses, clean up the past history and medication lists.
  • Clean up lists including address book categories & recalls.
  • Improve data related to screening and results.

Essential Clinical Data

In this webinar, Katrina covers the essential clinical information clinicians are required to collect in medical software MedicalDirector and Best Practice in order to effectively facilitate extraction and analysis of practice data and assist with risk management, prevention, and practice improvements eg. coding for chronic condition management, spirometry, observations, and screening etc.

Learning objectives:

  • Enter essential clinical data to meet RACGP general practice and digital health standards (demographics, health summary, clinical note-taking, observations, and results).
  • Develop an understanding of the importance of entering clinical data to facilitate extraction of patient and practice population data.

Recalls, Reminders, and Screening

Recalls and Reminders in practice are challenging for a wide variety of reasons. In this webinar, Katrina addresses the challenges and discusses the importance of designing and maintaining a practice system for managing patient recalls and reminders.

Also discussed is risk management in practice. The importance of managing data related to cancer screening.

Learning objectives:

  • Develop an understanding of systematic preventive health management/screening.
  • Design an effective recall and reminder system.
  • Use actions for preventive health activities.
  • Add, view, and modify patient recalls and reminders.
  • Generate patient recalls and reminders.

The new Cervical Screening Test and your recall and reminder system

In this webinar Katrina focuses on helping staff understand the new cervical screening changes.


Topbar & Overview of Cat Plus
View Webinar


  • What is CAT Plus?
  • Working with practice data (CAT4)
  • Using Topbar in the primary health care team

Data Cleansing & Accreditation

  • Common data quality issues
  • Maintaining good patient records
  • Cleaning registers
  • Using CAT4 to find out which areas of data quality need to be addressed

View Webinar


  • Identifying patients at risk
  • Ensuring patients receive the relevant check-ups/care

View Webinar


  • Cleaning your diabetes register
  • Identifying patients without a coded diagnosis
  • Diabetes SIP and cycle of care in CAT4 and Topbar


Help with the Australian Immunisation Register (AIR)
Recording patient information on the AIR

Other online resources

Influenza and Myth Busting Education – Tropical Public Health Unit