Driving Quality Outcomes and Enhanced Patient Experience – Improving Healthcare Together

Posted Saturday 14 June 2025 | Studer Group Australia

A two-hour virtual workshop focused on improving healthcare by driving quality outcomes and enhancing patient experiences.

Would you trust your loved ones to the care of your health service? Are you confident that they would receive consistent, high-quality care and a positive experience for the duration of their care?

As healthcare leaders, delivering excellent, safe patient care consistently is at the heart of our mission. The patient experience is a crucial component of high-quality care and is shaped by every interaction, the effectiveness of our systems and processes, and the physical environment.

This practical workshop is designed to support you as a leader to:

• Build trust and improve the experience for patients and their carers
• Create an environment that is a better place to provide and receive care
• Enhance the quality and safety of patient care
• Implement strategies to embed National Standards effectively
• Reduce complaints and ensure a consistent patient experience

This engaging session includes live discussions, practical tools to strengthen your leadership, and offers two CDP points. A group discount is available for organisations registering three or more participants – simply use the coupon code ‘syls35’ at checkout.

This session will be facilitated by Matthew Brice. Matthew has a clinical background, and you can view his bio here