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About the Primary Care Engagement Team
As part of NQPHN’s commitment to primary care providers, the organisation is pledging investment and effort to ensure that primary care is well placed to respond to the emerging health needs of the North Queensland community.

The Primary Care Engagement (PCE) Team aims to assist primary care providers to maintain highly effective and sustainable practices. The team works to build workforce capacity and capability of GPs and other primary care professionals and their teams to meet the demands for primary care services through integrated, coordinated, and responsive service provision.
Our role
  • Design and deliver primary care capability and capacity enhancing interventions through face-to-face engagement and planned education.
  • The collection, collation, analysis, and meaningful use of de-identified clinical data to enhance patient management and practice sustainability.
  • Driving health service and system integration and improvement through digital enablement by providing capability enhancing support, training, and resource provision.
  • Increased capacity of general practices to be able to systematically measure and monitor patient care to improve outcomes through continuous quality improvement (CQI) activities.
  • Providing leadership, education, and resources to ensure regional readiness for health reform in collaboration with general practice and other primary care providers and local health services.  
Our services
  • Data optimisation program
  • Digital data dashboard
  • Primary Sense
  • Digital capability enhancement program
  • Continuing professional development program
  • Continuous quality improvement programs
  • Training and webinar library
  • My health for life program
  • Resource library
  • Newsletters
Get to know the PCE Team

JBJenny leads the Primary Care Engagement Team to deliver comprehensive and professional support to the primary care sector. Jenny has 30 years medical administration and Practice Management experience including general practice, private and public hospital administration, and emergency services. Jenny’s leadership qualities, understanding of the health system, and integration enables her to think outside the box to create, develop, and implement innovative solutions to complex issues.

E: jennifer.burnham@nqphn.com.au 

M: 0499 292 838

Linda-Jowitt-photo3Linda is an Enrolled Nurse, originally of the UK, who has called Cairns home since 2006.

With over 25 years health industry experience, incorporating both medical administration and nursing, Linda has worked in both the public and private sector and has built many trusted relationships within the GP community during her time in the region.  

Linda is very excited to once again be part of the Primary Care Engagement Team and working with our partners to develop an integrated and coordinated primary healthcare system that ensures we reach our vision of helping ‘Northern Queenslanders live happier, healthier, and longer lives’.

E: linda.jowitt@nqphn.com.au 

M: 0484 511 696

Claire-Lawless-photoClaire has medical administration experience in a specialist clinic environment and general practice. These roles enabled her to gain experience communicating with health providers and a good understanding of the health demographics for North Queenslanders. Claire also has a background in customer service, technical data analysis, and biological science reporting. Claire is a fantastic communicator and problem solver.

E: claire.lawless@nqphn.com.au

M: 0455 043 559

Patricia-Taylor-photoPatricia, an experienced healthcare professional, merges over 10 years of practice management in general practice and Aboriginal Medical Services (AMS) with a background as an Enrolled Nurse. Her expertise spans general practice, AMS, and hospital settings, underpinned by managerial skills and a dedication to community engagement. Passionate about mentorship and training, she actively fosters sustainable healthcare solutions in underserved communities, making her an invaluable asset to team striving for excellence.

E: patricia.taylor@nqphn.com.au

P: (07) 4796 0432

Debra-Davis-photo1Debra is an endorsed enrolled nurse and practice manager with over 15 years’ experience in general practice. Debra moved to Mackay seven years ago and understands the challenges of rural and remote health, after working as a practice nurse in a remote general practice in Western Queensland. Debra is committed to building the capacity of the health workforce in northern Queensland by encouraging quality improvement through practice engagement and supporting general practice in developing access to integrated and comprehensive care for at risk patients.

E: debra.davis@nqphn.com.au

M: 0482 578 279

Alex-Mathias-photoAlex is passionate about Digital Health and has over five years experience working in this space. His qualifications include Bachelor of Arts, Certificate IV in Network  Administration and Diploma in Community Welfare Work. His goal is to achieve a workforce confidently using digital health technologies to deliver health and care. Alex can provide online and face to face support to improve provider uptake and use of State and National digital health initiatives. 

E: alexander.mathias@nqphn.com.au

M: 0439 110 555

12 April 2024

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Our Region, Our People
Our Region, Our People