20 North Queensland organisations participate in the Provider Connect Australia roll-out

Pilot program will automatically update healthcare organisations’ information

Northern Queensland Primary Health Network (NQPHN) has recruited 20 North Queensland organisations to take part in the national roll-out of the Provider Connect Australia (PCA) pilot program, which will automatically update healthcare organisations’ information from one place. 

The portal, previously known as the Service Registration Assistant (SRA), will allow healthcare organisations and their business partners access to up-to-date information. 

The PCA portal aims to streamline the process for healthcare organisations to keep contact details such as provider numbers and secure messaging addresses up to date. It will also reduce the burden of practice managers needing to complete the same details across many different platforms. 

Healthcare providers can automatically update all the participating directories that list their services, including national Health Services Directory (NHSD), specialists’ directories, messaging directories, pathology, and radiology services. 

Any healthcare organisation can become a business partner, and those business partners can only access data which is shared with them by the publishing organisation. 

Business partners can include: 

  • Medicare, private health insurers, workplace and accident insurers 

  • National Health Service Directory 

  • clinical pathway services 

  • online booking systems 

  • diagnostic services 

  • public and private hospitals 

  • Primary Health Networks 

This is a pilot program that will be used to road test it as a solution. NQPHN is currently working with 20 North Queensland organisations to collect vital feedback and insights to inform the national rollout. 

PCA is a free service provided by the Australian Digital Health Agency (ADHA). 

Healthcare organisations with enquiries can email digitalhealth@nqphn.com.au

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