Senior Service Planning and Design Officer – NQ Health Priorities

Date posted: Friday 24 February 2023
Closing date: Monday 13 March 2023

NQPHN is looking for a Senior Service Planning and Design Officer – NQ Health Priorities to join the team in their Cairns, Townsville, or Mackay office.

The role

The Senior Service Planning and Design Officer – NQ Health Priorities has responsibility for ensuring commissioned health services are tailored, comprehensive, and appliable to the needs of users by planning and designing programs and projects that are effective and in alignment with NQPHN’s strategic objectives.

This includes:

• providing operational support across the Commissioning portfolios to ensure planning and design initiatives are effective and achieve key strategy and operational outcomes
• working in collaboration with other NQPHN functions to best inform Commissioning planning and the design of health services.

Role-specific

• Adopt a holistic approach to service planning and design by using the Department of Health’s Commissioning Cycle to guide the delivery of health services.
• Provide best practice expertise for planning and service design in a commissioning environment, with consideration for:
  • PHN objectives, needs assessments, and national priorities
  • leadership, governance, and organisational capacity
  • engagement and consultation, autonomy, and responsibility
  • priority setting and decision-making
  • decommissioning and direct service delivery
  • performance measurement.
• Work collaboratively with internal engagement teams to identify health intel and data that identifies priorities that can be utilised to improve commissioning and service planning activities.
• Where relevant, support and liaise with healthcare professionals, the community, and other relevant stakeholders, as required, to inform service planning and design.
• Support the development of resource materials required for effective service planning and design and ensure distribution as appropriate.
• Undertake administrative tasks such as the production and distribution of correspondence, reports, and/or presentations relating to service planning and design.
• Support the team in ensuring the agreed performance outcomes for the programs across all commissioning portfolios are delivered, monitored, and reported in line with recommended frameworks and guidelines.
• Support and collaborate within the team to ensure an integrated approach to commissioning.

Benefits

• Ongoing training and development opportunities on offer.
• Annual leave loading of 17.5%.
• Opportunity of flexible work arrangements.
• Employee Assistance Program (also available for immediate family members).
• Generous salary sacrifice benefits.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and/or Torres Strait Islander people to apply for this role.

To view the position description, please click here.

Your application should include:

• cover letter including response to the key selection criteria (no more than two pages)
• your resume
• your salary expectations.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Monday 13 March 2023 at 8am.

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