About us 

Thriving Lives Co. is a passionate interdisciplinary allied health team of 22. Our highly supportive administration team is dedicated to maximising our impact and fostering thriving relationships with our clients as well as our clinicians. 

• We offer exercise physiology, physiotherapy, psychology, and occupational therapy services, both in clinic and in the community.
• We are committed to quality, compassion, and a supportive culture, we're a driven team focused on excellence and innovation. 
• We prioritise bringing out the best in our team members, knowing it translates to the best experience for our clients. 

Position overview

We're seeking a motivated, adaptable, organised, and enthusiastic Reception Team Leader to collaborate closely with our Practice Manager. Your role will involve leading our reception team of five, overseeing administrative and reception duties, and enhancing client and professional relations. We need someone who is proactive, adept at problem-solving, and deeply invested in our clients and core purpose. 

Key responsibilities 

• Lead the reception team, fostering a strong and enjoyable team culture. 
• Oversee patient records, filing, and data entry. 
• Facilitate smooth day-to-day reception operations. 
• Liaise with stakeholders like Support Coordinators and GPs. 
• Provide management, training, and support to reception team members. 
• Respond promptly and thoughtfully to customer feedback and inquiries. 
• Ensure exceptional customer service and facility maintenance. 

Requirements 

• Proficiency or the ability to learn and adapt quickly to software programs in Microsoft Office Applications and Halaxy. 
• Previous experience in private practice management, leading a team, or health administration (preferred). 
• Experience with NDIS administration, ideal. 
• Strong initiative, self-direction, and adaptability. 
• Excellent communication, interpersonal, and organisational skills. 
• Ability to prioritise in a fast-paced environment. 
• Proficiency in social media would be a bonus. 
• Reliable with a current driver's license and access to own vehicle. 
• Full-time: 9.30am to 5.30pm (preferable). This is a 38 hours per week, Monday to Friday role. We are responsible for ensuring our reception team can provide the in-clinic support needed to our clinicians and clients.  

Ongoing growth is an integral part of Thriving Lives Co., you will benefit from ongoing support with regular mentoring, training, and a positive, fun workplace.  

How to apply

If you're passionate about making a difference in our community and thrive in a supportive and dynamic work environment, we want to hear from you! Join us in our core purpose to empower our community to live a life they love.   

Please send your resume, cover letter and referee contacts to Manager@thrivinglives.com.au 

A video introduction with your resume is highly regarded.  

Please call 07 4065 8000 and ask for Alana or Laura if you have any further questions about the role.

The role

Omega Health Medical Centre is a community-focused centre that has been providing medical care to the local community and surrounding areas since 2011. We pride ourselves on providing quality health care to the Cairns community and we’re looking for a GP with the same passion to join the team and support their high patient volume.

Located in tropical Cairns in Far North Queensland, the private billing centre is open Monday to Friday and offers Sunday work, if interested. The centre has excellent facilities including 11 doctor consult rooms, a four-bay treatment room, and dedicated procedure room. We provide an extensive administrative team so you can focus on practicing medicine and your practice will be supported by our full-time nurses who are trained in all treatment room and CDM duties.

You’ll be joining a collegial team of 11 doctors who have special interests in skin cancer medicine, family medicine, and Indigenous health. The team have a strong focus on Indigenous health and offer medical care and advocacy to Aboriginal and Torres Strait Islander patients.

Omega Health Medical Centre is in a DPA approved location, suitable for International Medical Graduates. The centre is also a training practice and welcomes Registrars each semester. This is a great opportunity for any doctor interested in becoming a GP Supervisor and passing on their knowledge and skillset to future doctors.

About IPN Medical Centres

Omega Health Medical Centre is part of the IPN Medical Centre network, Australia's largest network of medical centres. Benefits of working with IPN Medical Centres include:

• Independent contractor with clinical autonomy
• Flexible working arrangements
• Dedicated nursing support for treatment room and CDM care
• Experienced administrative teams
• Intelligent practice analytics (Cubiko) to support individual billing choices
• Our RACGP partnership simplifies achieving and recording CPD requirements
• Free in-house CPD opportunities and discounted registration for industry CPD events
• A collegial environment with supportive state-based Medical Directors
• Expanded support for GP Registrar Supervisors
• Provision and support in all areas of special interest
• Scope of practice opportunities across skin, aesthetics and occupational medicine
• Ongoing investment to provide modern medical centres and quality equipment
• Sophisticated IT, marketing and finance services
• 24 hour IT support
• Division of Sonic Healthcare.

Apply

This is a fantastic opportunity for a GP to become an integral part of the community and help to improve the quality of life for its residents. If you’d like to apply for this opportunity or require additional information, please contact Fiona James on 0447 006 846 or email Fiona.James@ipn.com.au