Primary care engagement and support

The Primary Care Engagement (PCE) Team aims to assist primary care providers to maintain highly effective and sustainable practices. The team works to build workforce capacity and capability of GPs and other primary care professionals and their teams to meet the demands for primary care services through integrated, coordinated, and responsive service provision.
- Design and deliver primary care capability and capacity enhancing interventions through face-to-face engagement and planned education.
- The collection, collation, analysis, and meaningful use of de-identified clinical data to enhance patient management and practice sustainability.
- Driving health service and system integration and improvement through digital enablement by providing capability enhancing support, training, and resource provision.
- Increased capacity of general practices to be able to systematically measure and monitor patient care to improve outcomes through continuous quality improvement (CQI) activities.
- Providing leadership, education, and resources to ensure regional readiness for health reform in collaboration with general practice and other primary care providers and local health services.
- Data optimisation program
- Digital data dashboard
- Primary Sense
- Digital capability enhancement program
- Continuing professional development program
- Continuous quality improvement programs
- Training and webinar library
- My health for life program
- Resource library
- Newsletters
Jenny leads the Primary Care Engagement Team to deliver comprehensive and professional support to the primary care sector. Jenny has 30 years medical administration and Practice Management experience ...
Read bioE: jennifer.burnham@nqphn.com.au
M: 0499 292 838
Linda is an Enrolled Nurse, originally of the UK, who has called Cairns home since 2006. With over 25 years health industry experience, incorporating both medical administration and nursing, Linda ...
Read bioWith over 25 years health industry experience, incorporating both medical administration and nursing, Linda has worked in both the public and private sector and has built many trusted relationships within the GP community during her time in the region.
Linda is very excited to once again be part of the Primary Care Engagement Team and working with our partners to develop an integrated and coordinated primary healthcare system that ensures we reach our vision of helping ‘Northern Queenslanders live happier, healthier, and longer lives’.
E: linda.jowitt@nqphn.com.au
M: 0484 511 696
Claire has medical administration experience in a specialist clinic environment and general practice. These roles enabled her to gain experience communicating with health providers and a good understa...
Read bioE: claire.lawless@nqphn.com.au
M: 0455 043 559
Debra is an endorsed enrolled nurse and practice manager with over 15 years’ experience in general practice. Debra moved to Mackay seven years ago and understands the challenges of rural and remote he...
Read bioE: debra.davis@nqphn.com.au
M: 0482 578 279
Alex is passionate about Digital Health and has over five years experience working in this space. His qualifications include Bachelor of Arts, Certificate IV in Network Administration and Diploma in ...
Read bioE: alexander.mathias@nqphn.com.au
M: 0439 110 555
Patricia, an experienced healthcare professional, merges over 10 years of practice management in general practice and Aboriginal Medical Services (AMS) with a background as an Enrolled Nurse. Her exp...
Read biobackground as an Enrolled Nurse. Her expertise spans general practice, AMS, and hospital settings, underpinned by managerial skills and a dedication to community
engagement. Passionate about mentorship and training, she actively fosters sustainable healthcare solutions in underserved communities, making her an invaluable
asset to team striving for excellence.
E: patricia.taylor@nqphn.com.au
P: (07) 4796 0432
Aaron Halliwell is a highly capable and experienced engagement and education specialist with a diverse background across multiple industries. His career journey includes working with the Indigenous Ed...
Read bioAaron’s experience working with a broad range of stakeholders—across industry, governance, and community—has provided him with the skills to support change in healthcare by embracing innovative practice, leveraging technology, and fostering collaboration among healthcare professionals.
Aaron is dedicated to supporting and working closely with GPs, clinics, and primary care providers to address the challenges facing the healthcare sector. He is committed to building strong, collaborative partnerships and ensuring that providers have the support they need to create sustainable solutions that enhance the primary care experience for providers and the community.
Cancer screening programs
National Bowel Cancer Screening GP resources and information
Vaccination information
Review of diabetes management during natural disasters resources
COVID-19
Digital Health Specialist Toolkit
Guidelines for treating patients with a work-related mental health condition
GP Respiratory Clinics