NQPHN is an independent, not-for-profit organisation, funded to commission services to meet the health needs and priorities of our region (from St Lawrence in the south coast, up to the Torres Strait in the north, and west to Croydon and Kowanyama). Copies of NQPHN’s Constitution, members’ charter, schedule of members, health needs assessment, strategic plan and Skills Matrix overview are available at our website: www.nqphn.com.au

Applications will be considered and reviewed by the NQPHN Nomination and Remuneration Committee (Committee), shortlisted applicants will be interviewed, and the recommended applicants will be considered for appointment at a General Meeting of NQPHN Members in November 2023.

NQPHN is seeking EOI applications from individuals with the qualifications, knowledge, experience, and attributes that will contribute to the organisation achieving its vision of northern Queenslanders living happier, healthier, longer lives. The Committee applies a skills matrix to assist with the process of assessing EOI applications to complement continuing directors, prior to making recommendations to members of NQPHN.

As part of the skills matrix process, preference will be provided to applicants who can demonstrate skills, experience, or capability in the following key criteria:

• Skills and experience in primary health care practice and service models in the following fields:
  • community mental health
  • community general practice
  • community allied health.
• Strong knowledge, expertise, and networks in one or more of the following areas:
  • Data systems understanding, analysis and application
  • Government relations and policy advocacy
  • Health policy, planning and delivery
  • Accounting and finance
  • Information and communications technologies.
• Evidence of high professional and ethical standards of behaviour, including team participation, sound judgment, capacity to investigate information constructively and relate effectively with a range of stakeholders and partners.
• To align with our strategic plan and commissioning priorities, practitioners with expertise and interest in Governance, First Nations people’s health, mental health governance or population health would be viewed favourably.
• A willingness and demonstrated ability to devote time and energy to the role.
• Applicants residing within the areas of Mackay-Sarina, Townsville, Torres Strait and Cape York, and adjacent communities are sought, to broaden the current Board membership.

The time commitment envisaged is attendance at bi-monthly face to face Board meetings and as required via video/teleconference for one day, and in addition bi-monthly for one hour.  You may also be asked to serve on one or more of the Board Committees.

The Board is committed to supportive diversity and welcomes applications from women, people with Aboriginal and Torres Strait Islander, LGBTIQ and/or CALD backgrounds and from people living with disabilities.

Your EOI application for this position should include: 

• A written application of no more than two pages addressing why you would like to serve on the NQPHN Board, how you think your skills, attributes and/or experience align to the above criteria and enhance our ability to deliver on our strategic plan, and the key and desirable criteria. This written application should also describe your current commitments, any perceived or actual conflicts of interest that relate to NQPHN.
• A current copy of your curriculum vitae or LinkedIn profile.
• Names and contact details of two referees.

Please be aware that your application and your curriculum vitae may need to be shared with the NQPHN Members.

To view the NQPHN Board Skills Matrix Overview 2023, please click here.

To view the NQPHN Board Director vacancy EOI, please click here.

To submit an EOI for this position, please email your application to the Independent Chair of the Committee, at companysecretary@nqphn.com.au no later than close of business on Friday 1 September 2023.   

About us

Northern Queensland Primary Health Network (NQPHN) is one of 31 regionalised and independent PHNs established nationally by the Commonwealth Department of Health and Aged Care to provide local communities with better access to improved primary healthcare services.

The NQPHN region extends from St Lawrence in the south coast, up to the Torres Strait in the north, and west to Croydon and Kowanyama.

NQPHN aims to improve health outcomes for all residents by supporting, investing in, and working collaboratively with local Hospital and Health Services, the primary healthcare sector, local government areas (LGAs), other health organisations, and the wider community.

Find out more about NQPHN at www.nqphn.com.au 

The role

The Senior Compliance and Procurement Officer will support the development and management of NQPHN compliance, procurement, contract management systems, and processes. The Senior Compliance and Procurement Officer will work closely with all operational staff to provide advice on the development and management of contracts and tenders with providers.

The Senior Compliance and Procurement Officer will support the development, implementation, and governance of contract compliance processes.

• Support the design, development, implementation, and change management of end-to-end procurement and contract management processes and systems for NQPHN.
• Contribute to the continuous improvement of the frameworks, systems, policies, and procedures to ensure they continue to meet the needs of the Organisation. This includes working collaboratively with the commissioning, finance, information and communication technology (ICT), risk, and other relevant functions of the organisation.
• Provide expert advice on contractual compliance, conflicts of interest, and legal and probity related matters.
• Manage and oversee tenders and procurement processes, ensuring there is transparency and accuracy in discussion and decision making.
• Manage and administer selection/evaluation panels, ensuring that appropriate probity controls are in place, panel decisions are transparent and defensible, and conflicts of interests are appropriately managed.
• Support commissioning processes, ensuring that appropriate probity controls are in place, decisions are transparent and defensible, and conflicts of interests are appropriately managed.
• Support the design, development, and implementation of contractual compliance checks/audits to ensure compliance with legislations, funding schedules, master contract terms, contract schedules, contract milestones, and systems workflows.
• Assist program staff where needed in negotiating with funding bodies, sub-contractors, and other external stakeholders throughout the contract lifecycle – development, execution, implementation, and monitoring.
• Coordinate and implement, master contract terms with funding bodies, sub-contractors, and other external stakeholders, maintaining the Master Contract Terms Register and the reporting process on a routine basis or as required.
• Lead negotiations of contract terms and conditions with service providers with the support of operational staff members.
• Accurately complete all compliance, contract, and procurement activities through to the finalisation and execution of contracts.
• Support the continued development of commissioning processes and procedures including the development and support of other team members.
• Document and report to the Compliance and Procurement Manager on risks associated with contracts and procurement.
• Provide training and upskilling to NQPHN staff, in the areas of commissioning, contract management, compliance, and procurement.
• Ensure contract and procurement documentation is legally and ethically compliant.
• Ensure that commissioning, procurement, and contract processes are adhered to.
• Review draft contract documentation provided by internal and external stakeholders.
• Manage the input and integrity of NQPHN’s contract management system.
• Assist with the review and development of systems, resources, policies, and procedures.
• Support with the development, implementation, and monitoring of the Procurement Framework, Contractual Compliance Framework, contract management systems, and other policies and procedures as necessary.
• Assist with conducting compliance checks/audits.
• Assist with the maintenance of the compliance register, related party register, conflict of interest, and gifts register.

Key selection criteria

• Tertiary qualifications in Contract Management/Commercial Law or similar, and/or three years’ experience within the fields of contracts and procurement, or a satisfactory combination of experience and qualifications to meet the requirements of the position.
• Demonstrated ability to develop and implement commissioning strategies and manage contract information systems.
• Demonstrated high level organisational skills, attention to detail, initiative, and experience in developing and implementing efficient and effective business systems required to handle high volumes of contracts with diverse requirements.
• Demonstrated experience and understanding of the importance of supporting transparent and equitable procurement and contract management processes and procedures.
• Demonstrated record of diligence and attention to detail in undertaking organisational electronic and hard-copy document management.

Benefits

• Ongoing training and development opportunities on offer.
• Annual leave loading of 17.5%.
• Opportunity for flexible work arrangements
• Employee Assistance Program (also available for immediate family members).
• Generous salary sacrifice benefits.

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage First Nations peoples to apply for this role.

To view the position description, please click here.

To view the job advert, please click here.

Your application should include:

• cover letter including response to the key selection criteria (no more than two pages)
• your resume
• salary expectation.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Thursday 3 August 2023 at 5pm.

The role

The Senior Communications and Marketing Officer is responsible for coordinating and designing a broad range of hands-on communication tasks, particularly website maintenance, graphic design, social media, editing, formatting of formal reports, media monitoring, and writing articles for newsletters, media, and other NQPHN communications. The position also includes coordinating and designing various internal and external communication collateral and digital advertising, as well as marketing and promotional collateral for a range of NQPHN products, services, sponsorships, and educational programs as required by the organisation.

• Develop and implement communication, marketing strategies, and public relations initiatives relating to NQPHN.
• Monitor and support a consistent and professional standard across company language, style, and branding in line with the NQPHN Style Guide and PHN Branding Guidelines, to both NQPHN teams and external stakeholders.
• Take ownership over NQPHN website and perform maintenance as required by the organisation. Manage and create content for the website, in liaison with key NQPHN staff.
• Draft, prepare, and distribute written and visual material for information or publication internally and externally.
• Maintain newsletter contact database, Staff Intranet, and NQPHN social media accounts.
• Design and develop online campaigns and marketing initiatives through the website and social media, including creative and technical development.
• Advise NQPHN staff on the most effective use of online tools for campaigning and communications.
• Work with stakeholders to support co-design and development of collateral to align with NQPHN’s priorities.
• Support the Communications and Marketing Manager to deliver organisation-wide solutions, including social media, website, and newsletter management.
• Design key corporate publications (from provided content) such as the Annual Report, Health Needs Assessment, Health Infographics, and Style Guide.
• Provide written and verbal advice on graphic design requirements.
• Liaise with printers and other external stakeholders on print and design related jobs, from quote through to delivery.
• Maintain Graphic Design folder and job log on network drive with assistance from the Communications and Marketing Officer.
• Develop and maintain effective relationships with key partners and stakeholders.

Key selection criteria

• Tertiary qualification and at least three years relevant work experience in a communications, marketing, journalism, or design role.
• High level written and verbal communication skills, with the ability to write compelling content that turns complex information into clear, accurate, and relevant copy.
• Demonstrated experience in website management, including using Content Management Systems and website analytics, with experience in Drupal and SharePoint desirable.
• Demonstrated experience across multiple social media platforms, including experience in social media advertising and social media management platforms.
• Deliver the highest standards in graphic design and produce cutting edge creative content, for both print and digital, that accurately represents the expectations of NQPHN.
• A high level of proficiency and maintain advanced knowledge in Adobe Creative Suite (including InDesign, Illustrator, and Photoshop).

If you are looking for the opportunity to be part of a passionate and driven team and contribute to achieving our mission of ‘Northern Queenslanders live happier, healthier, longer lives,’ we’d love to hear from you.

NQPHN aims to be an employer of choice for Indigenous Australians, and we encourage Aboriginal and Torres Strait Islander people to apply for this role.

To view the position description, please click here.

To view the job advert/EOI, please click here.

Your application should include:

• Cover letter addressing the key selection criteria (no more than two pages).
• Your resume.

To submit an application for this position, please send your application to recruitment@nqphn.com.au

Applications close Tuesday 25 July 2023 at 5pm.