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Prepare your organisation and patients/customers for the impact of disasters.

Disaster events are increasing in prevalence and severity across northern Queensland, which is the area of responsibility for Northern Queensland Primary Health Network (NQPHN).      In recent years there has been increased levels of exposure to extreme weather events, as well as other emerging issues such as the COVID-19 pandemic and ongoing drug shortages.      NQPHN works closely with Local Disaster Management Groups (LDMGs), District Disaster Management Groups (DDMGs), Health Function Groups (HFGs), and Hospital Health Services (HHSs) to actively support their disaster management responsibilities by coordinating with primary health providers when required.  

  • Develop and maintain an up-to-date emergency response and business continuity plan. 

  • Exercise and review your plan on a regular basis. 

  • Contact other practices in your local area and agree on how you might be able to offer mutual support during an event. 

  • Have a plan in place to send communications to patients about service disruptions or changes. 

  • Have a system in place to routinely capture and check patient’s current contact details. 

  • Ensure patients with a My Health Record have current information records and an up-to-date shared health summary where appropriate. 

  • Take steps to encourage patients to have a face-to-face appointment to ensure continued telehealth eligibility. 

NQPHN has its Emergency Disaster Management Plan and Business Continuity Plan in place, and particularly encourages general practices, pharmacies, and other primary healthcare providers to do the same as soon as possible, so that they are prepared, well stocked and best positioned to respond to crises and the health needs of their communities. 

Emergencies can impact residential aged care homes' (RACHs) ability to provide services. Preparing for emergencies helps lessen these impacts. 

Find out more

  • Develop and maintain an up-to-date emergency response plan.

  • Exercise your plan on a regular basis.

  • Contact other practices in your local area and agree on how you can offer mutual support.

  • Have a plan in place to send communications to patients about service disruptions or changes.

  • Update medication lists and health care plans – with consideration to impacts of compounding disasters (e.g. pandemic x floods).

  • Have a system in place to routinely capture and confirm every patient’s current contact details.

  • Ensure that patients with a My Health Record have current information recorded and an up-to-date shared health summary where appropriate.

  • Take steps to encourage patients to have an in-person appointment to ensure continued telehealth eligibility.  

More information about NQPHN's Emergency SMS Alert System can be found here.

Preparedness, response, and recovery
GP opportunity at proactive, collaborative clinic
Atherton Health Hub
25 Louise Street, Atherton
Full time
Lauren Caines
manager@athertonhealthhub.com.au
(07) 4235 7879
Health provider vacancies
First Name
Laurien
Last Name
Caines
Phone Number
(07) 4235 7879
Email Address
manager@athertonhealthhub.com.au
Closing date
Job Description

Are you a GP ready to be part of an innovative, collaborative practice that goes beyond traditional healthcare?

At Atherton Health Hub, we’re setting new standards in patient-centered care with a progressive model that champions collaboration and quality over quantity.

What sets us apart?

  • Established Collaborative Care: Join a multidisciplinary team with a robust case conferencing program that links you directly with our local allied health network, specialists, and more.

  • Innovative Models of Care: Be at the forefront of integrative healthcare, with an on-site clinical pharmacist, Nurse Practitioner, and the resources you need to evolve best-practice care.

  • Focus on Quality and Growth: Prioritise patient care in a setting that values your expertise and supports your professional journey.

Live and work in the beautiful Atherton Tablelands—where quality of life meets meaningful career opportunity.

If you’re ready to elevate your practice, let’s connect!

Apply today to be part of something transformative.