Registration closing date (AEST)
4 months 1 week ago
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National Health and Medical Research Strategy || Chair Webinar - 2
27/03/2025 - 11:20
Digital and technology enhancement
What is telehealth?
Telehealth can make it easier for people to access services. Telehealth is the use of communications technology to connect a health provider and patient using phone or videoconferencing. Medicare item numbers are available to support a number of services to be delivered by telehealth and many health providers are increasing their use of telehealth.
Your doctor or treating health professional will determine if telehealth is an appropriate and available option for you based on your individual circumstances.
Who can provide telehealth services?
A range of health care providers can now provide telehealth services to patients. These include:
- general practitioners (GPs)
- specialists
- allied health providers
- mental health professionals
- nurse practitioners.
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Digital and technology enhancement
Provider Connect Australia™(PCA™) is an Australian Digital Health Agency (ADHA) initiative to help healthcare provider organisations update their business information in a single place.
Northern Queensland Primary Health Network has partnered with Provider Connect AustraliaTM (PCATM) to help transform data accuracy and increase digital health interoperability across the Australian healthcare ecosystem.
A growing number of healthcare providers and business partners are using the free PCA™ service to streamline their relationships and reduce their admin burden.
Watch the short video below for a quick overview of how PCA™ works.
For healthcare providers
The fastest way for healthcare providers to keep business partners and patients up-to-date with important business changes – like opening hours, contact information and healthcare services – is by updating their details through PCA™.
Once registered with PCA™, providers can choose to automatically send these important business updates to all their business partners, eliminating the need to manually update multiple platforms when their details change.
Register for PCA™
Healthcare providers who register in PCATM can publish their details directly to their PHN, and the National Health Services Directory’s Service Finder on the same day, making it easier for patients to find you.
A PRODA account is required to register. Register for PRODA if needed.
Once logged in to PRODA, simply go to the 'PCA Tile' and register.
Already have a PRODA Account? Start your PCA Registration from here
Help with registering for PCA™
A step-by-step guide to Getting started with PCA™ is available.
Get support to register for PCA™ by calling the Agency's Digital Adoption Support team on (02) 6223 0741 option 3, or contact NQPHN at digitalhealth@nqphn.com.au
PCA™ Business Partner
If your organisation relies on up-to-date information from health providers, PCA™ can streamline your provider registration process. Your organisation can receive automatic updates from the healthcare provider organisations you support and reduce or eliminate the potential for errors from manually transcribing information.
Become a PCA™ business partner
Email pca@digitalhealth.gov.au for more information about, or to book a meeting to become a PCA™ Business Partner.
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Digital and technology enhancement
My Health Record is a secure online summary of key patient health information. Healthcare providers can access the system to view and add information.
Changes are being made to make it a requirement for public and private pathology and diagnostic imaging providers to share reports to My Health Record by default which will make it easier for healthcare providers to coordinate care and make clinical decisions.
Healthcare provider benefits
- Provides immediate access to key health information.
- Facilitates the validation and verification of clinical information.
- Avoids adverse medication events, provides access to allergy information.
- Avoids duplication of tests and diagnostic imaging.
- Provides immunisation details.
- Provides continuity of care, informs end of life care.
Patient benefits
Prompt access to key health information in an emergency.
- Secure, convenient access to health information.
- Safer, faster more efficient care.
- Less need to remember key aspects of their medical history and medications.
- Improved management of health information.
- Informed self-management of health conditions.
Register and set up access
Discover how to establish policies, register your organisation, and access the system via conformant clinical software, the National Provider Portal (NPP) or hospital applications.
Education and training
Find resources to help you feel confident using the system. Detailed information, software summary sheets, training and support are all available here.
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